If you can't connect to the Apex Legends servers, they might be down. Here's what you can do to check whether it's a server based problem.
So, you wanted to fire up Apex and saw an error connecting to server message instead? It's an awful situation to find yourself in, but you've come to the right place. We'll answer all your questions: Why are the Apex servers down? When will we finally be able to play again? And can you do anything on your end to fix the problem?
Are The Apex Legends Servers Down?
Is this a you problem or a server problem?
The servers are inconsistent right now, with lots of users reporting outages on dedicated server monitoring websites like DownDetector.
Right now, it seems to be a server problem. This is good news in a way because it means there's nothing to fix, but it does also mean there's not much more you can do besides waiting for them to fix it.
If you continue to have problems connecting to the servers, we have some troubleshooting tips for you below.
How To Check If The Apex Legend Servers Are Down?
For your future reference, you can always check the official support channels to know when there's a planned server outage.
- Check out the official Respawn Twitter.
- Follow official Apex Legends support page.
Obviously, if it's an accidental server outage, then they won't make it obvious ahead of time on their social channels. Return here instead.
What To Do If You Can't Connect To The Apex Servers
If you can't connect to the Apex servers, but also can't find any indication that the servers are down, the problem is probably on your end. In this case, follow the steps below:
Check If Apex Is Up-To-Date
Incomplete updates or an outdated game can often lead to connection issues. So check your PC or console to make sure you have updated the latest version of Apex.
Check for updates on PC
- Open Steam and go to Apex Legends in your library.
- Right-click the game and go to "Properties..."
- Click on "Updates".
- Make sure the game is set to "Keep Updated".
Check for updates on PlayStation and Xbox
- Go to your game's library.
- Find Apex and click on "Options".
- Click "Check for Update" on PlayStation or "Manage Game" → "Downloads" on Xbox.
Check Your Connection
Of course, the problem may simply be your internet connection. So the best thing to do is to restart your router and, if possible, connect your PC or console directly to the router via a LAN cable.
- Unplug your router.
- Wait a few seconds.
- Plug the router back in.
- Wait 5-10 minutes.
- Restart Apex.
Where Are The Apex Servers Located?
Just because your local server is down, it doesn't necessarily mean they all are. Here are where the Apex Legends servers are located:
| North America | |
USA | Salt Lake City |
| Oregon – GCE 1 | |
| Oregon – GCE 2 | |
| Oregon 1 | |
| Oregon 2 | |
| Saint Louis | |
| Dallas | |
| Lowa – GCE 1 | |
| Lowa – GCE 2 | |
| Lowa – GCE 3 | |
| Lowa – GCE 4 | |
| New York | |
| South Carolina – GCE 1 | |
| South Carolina – GCE 2 | |
| South Carolina – GCE 3 | |
| Virginia 1 | |
| Virginia 2 | |
| South America | |
| Brazil | Sao Paulo |
| Sao Paulo – GCE 1 | |
| Sao Paulo – GCE 2 | |
| Sao Paulo 1 | |
| Sao Paulo 2 | |
| Europe | |
| UK | London |
| Netherlands | Amsterdam |
| Belgium | Belgium – GCE 1 |
| Belgium – GCE 2 | |
| Belgium – GCE 3 | |
| Germany | Frankfurt 1 |
| Frankfurt 2 | |
| East Asia | |
| Hong Kong | Hong Kong |
| Taiwan | Taiwan – GCE 1 |
| Taiwan – GCE 2 | |
| Japan | Tokyo |
| Tokyo – GCE 1 | |
| Tokyo – GCE 2 | |
| Tokyo – GCE 3 | |
| Tokyo 1 | |
| Tokyo 2 | |
| Southeast Asia | |
| Singapore | Singapore 1 |
| Singapore – GCE 1 | |
| Singapore – GCE2 | |
| Asia Pacific | |
| Australia | Sydney |
| Sydney – GCE 1 | |
| Sydney – GCE 2 | |
| Sydney 1 | |
| Sydney 2 |
That's all there is to say about this topic. If the Apex servers are down, maybe you can use the time to get the next-gen version downloaded?